Terms & Conditions
These Terms and Conditions (“Terms”), together with our Privacy Policy and any other applicable policies, constitute a legally binding agreement between Sri Sai Dattatreya Charitable Trust, operated by the Dattai Group (“Website Owner”, “we”, “us”, or “our”) and you (“you”, “your”, or “user”). These Terms govern your access to and use of our website, and any goods, donations, or services offered through the website (collectively, the “Services”).
By accessing, browsing, or using our website or availing any Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the Privacy Policy. If you do not agree with these Terms, you must not use the website or Services.
1. Modification of Terms
We reserve the right to amend, modify, or update these Terms at any time without prior notice and without assigning any reason. It is your responsibility to review these Terms periodically to stay informed of any changes. Continued use of the website or Services after changes are posted constitutes acceptance of the revised Terms.
2. Eligibility and User Information
To access or use the Services, you agree to provide true, accurate, current, and complete information during registration or while making a donation or inquiry. You are solely responsible for maintaining the confidentiality of your account details and for all activities conducted through your registered account.
3. Nature of Services and Donations
Sri Sai Dattatreya Charitable Trust is a non-profit charitable organization engaged in social welfare activities, including but not limited to food distribution, humanitarian aid, and community service.
All donations made through the website are voluntary. Donations are used solely for charitable purposes aligned with the Trust’s objectives. Donations, unless otherwise stated, are non-refundable, except where the Trust is unable to provide the specific service or purpose for which the donation was made, subject to applicable policies.
4. No Warranty and Disclaimer
Neither we nor any third party make any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information, content, or Services provided on the website for any particular purpose.
You acknowledge that the website and Services may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law. Your use of the website and Services is entirely at your own risk and discretion.
5. Intellectual Property Rights
All content on the website, including text, images, logos, graphics, and design elements, is proprietary to Sri Sai Dattatreya Charitable Trust. You do not acquire any rights, title, or interest in the intellectual property by using the website or Services.
Unauthorized use, reproduction, or distribution of any content from the website may result in legal action under applicable laws.
6. Prohibited Use
You agree not to use the website or Services for any purpose that is unlawful, illegal, or prohibited under these Terms or under applicable Indian or local laws. Any misuse of the website may result in suspension or termination of access without notice.
7. Third-Party Links
The website may contain links to third-party websites for additional information or services. Upon accessing such links, you will be governed by the respective terms, privacy policies, and practices of those third-party websites. We do not control and are not responsible for the content or practices of such external websites.
8. Payments, Charges, and Refunds
You agree to pay all charges, fees, or donations associated with availing the Services. Where applicable, refunds may be claimed only if we are unable to provide the Service, subject to the specific service terms and timelines mentioned in our policies.
Failure to raise a refund request within the stipulated period will render you ineligible for a refund.
9. Limitation of Liability
To the maximum extent permitted by law, Sri Sai Dattatreya Charitable Trust shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the website or Services.
10. Force Majeure
Neither party shall be liable for failure or delay in performance of any obligation under these Terms if such failure or delay is due to events beyond reasonable control, including but not limited to natural disasters, acts of God, government actions, or technical failures (“Force Majeure Event”).
11. Termination
We reserve the right to suspend or terminate your access to the website or Services at any time, without notice, if you violate these Terms or applicable laws.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Somatane, Maharashtra.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
14. Contact Information
All questions, concerns, or communications relating to these Terms must be addressed using the contact details provided on the website.
Cancellation & Refund Policy Last updated
SRI SAI DATTATREYA CHARITABLE TRUST believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• SRI SAI DATTATREYA CHARITABLE TRUST does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the SRI SAI DATTATREYA CHARITABLE TRUST, it’ll take 16-30 Days days for the refund to be processed to the end customer.